Coronavirus and COVID-19: How to protect yourself and get care
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Protecting yourself and your family
It’s still cold and flu season, and the same practices that stop the spread of these common illnesses are recommended.
- Avoid close contact with people who are sick.
- Wash your hands with soap and water regularly for at least 20 seconds. Alcohol-based hand sanitizers are also effective.
- Try not to touch your eyes, nose, or mouth with unwashed hands.
- Stay home when you’re sick (except to get medical care). Keep sick children home from school or day care.
- Cough or sneeze into a tissue or your elbow. Wash your hands afterward.
- Clean and disinfect frequently touched objects and surfaces.
- Get plenty of rest, drink plenty of fluids, eat healthy foods, and manage your stress.
And see additional guidance from the CDC
General COVID-19 information
The new coronavirus is a type of virus that causes coronavirus disease 2019 (COVID-19) — an infection of the airways and lungs. It’s part of the same family of coronaviruses that causes the common cold. Symptoms may appear 2 to 14 days after exposure.
Patients with COVID-19 have had mild to severe symptoms of fever, cough, or shortness of breath — similar to the flu. Symptoms appear to be more severe in the elderly and people with chronic conditions. The latest data shows that about 80% of people with COVID-19 will show no or very mild signs of illness. Most people who get it will not need to visit their doctor and will recover on their own.
If you think you have symptoms - It’s important to call first if you think you have COVID-19 symptoms or believe you’ve been exposed. Calling ahead helps direct you to the most appropriate care, and take precautions to protect other members, patients, and employees. Find your local information for appointments and 24/7 advice on your membership card or at kp.org/getcare.
We’re prepared to test patients for COVID-19 if testing is necessary, per CDC and public health agency criteria. If you're concerned that you or a family member are exhibiting symptoms of COVID-19, please contact us first before coming in, as you need a referral and appointment to get tested.
As a Kaiser Permanente member, you won’t have to pay for costs related to COVID-19 screening or testing if referred by a Kaiser Permanente doctor. If you’re diagnosed with COVID-19, additional services, including hospital admission (if applicable), will be covered according to your plan details.
